What form of payment can I use to make a purchase?
As of January 1, 2018, we will only accept wire transfers for new orders in USA/Canada/China. All new orders outside USA/Canada/China must use crypto as payment. We do not take credit card payments.
What should I do if I do not see my shipping location?
If you do not see your shipping location available on our website, you must hire your own shipping logistics company and take delivery from Shenzhen, China.
Do you ship to Russia?
The cost to Russia will be $175 USD and will include taxes and customs. We use a third-party shipping and logistics company in China to handle the packages. They move them from our office in Shenzhen by ground through customs and provide delivery. It takes approximately 15 days to get from China to Russia. If its over 10 units we will try and move them via air for quicker delivery. Once you place your order you are welcome to contact the shipping company in China to clear up any questions you might have. We will provide you with the necessary information at that time of request.
Is there a warranty on your products?
Yes. There is a 6 month warranty on the Miner and 12 month warranty on the PSU.
What is the return policy?
We have a 30 day money back guarantee. Please Note: If you place an order then decide to cancel before delivery a refund can take up to 60 days as it needs to go through the China office. Please make sure that you are serious about your order before placing and that you know what you'red ordering.